Just bought a new PS-100 from Vision Guitars in San Jose, through reverb.com. The threaded external portion of the amp input jack is missing. If it’s that simple, I’d be happy to fix it myself if you can just send me the part. I’ve had the unit for less than a week, worked fine with my Blues Junior (though I did notice that the jack seemed odd).
Hi @rgobbel
Sorry about this it looks like we somehow managed to miss this!
Please fill out the form linked here and we will get that sent to you in the post free of charge.
Hi Dan. I think I filled out the form correctly, but I haven’t seen an email acknowledgment yet, so if you could confirm that the form was submitted I’d appreciate it.
Thanks,
-Randy
Hi Randy,
It does not send one, actually, so noted about that. I’m not sure if Tally supports that, but I can look into it. However, I did see your email earlier today, so I can confirm it has arrived and our elves are working on it.
Have a good weekend!
Just wanted to say thanks for getting the parts to me quickly. Super easy to install.