Wondering what the life expectancy will be of this BRAND NEW $1.2K PowerStation given the way it was shipped. See pic… It arrived in a loosely packed oversized cardboard box. It was not in a (protective) factory sealed box made for the product. Bought it NEW online from Guitar Center. Hope there is a good warranty…
(I have more pics, but forum only allows one upload.)
Hi Skubinsk and welcome to the Fryette Forum,
Yeah, that isn’t our shipping box or our preferred method of shipping our products. I’m not sure what happened in that particular situation or why. Sorry you experienced this with Guitar Center.
Thank You,
Terry
If the unit itself isn’t damaged or cosmetically challenged, I’d say it’ll probably hold up just fine. The unit itself is designed to take a beating.
That said, it is obviously a return and I wouldn’t hesitate for one second to call them out on this and either demand a brand new in box replacement or a partial refund at the very least.
Before you accept a partial credit, you may want to post the serial number so we can advise if it’s a recent return or an older return/trade-in.
Cheers,
Dave
Dave,
I ended up returning it to a local store and told them I wanted a “new” one in the original box. They shipped one out and I received it today. It was factory sealed and it looks (and sounds) great! I was pretty pissed off when the first one arrived, but now I am very happy and have a peace of mind that everything is intact. Thanks for the response and a great product.
Steve
