Ps100 Volume issues after drop

Hello, unfortunately my unit was accidentally dropped and landed on the front control side. There’s no visible cosmetic damage, but since then it hasn’t been acting right.

It won’t attenuate down to really low/bedroom volume anymore, even with the volume all the way down. There’s also some crackling when I first turn it on that goes away after a bit.

I tried swapping the power tubes and the preamp tube, but that didn’t change anything.
It feels like something might be off or intermittent from the drop.

Thanks,
Ryan

Hi Ryan,

Sounds like damage to the front panel components, look out for a private message from me, I will get you location details and we will figure out a way to get the unit serviced.

(Team Fryette: chat link is here https://forum.fryette.com/t/re-ps100-volume-issues-after-drop/4005)