Very low volume from speaker out and IR out

Happy Tuesday, @dan and @Gil. Any additional troubleshooting steps here?

Hello !

Sorry to leave you hanging. Are you located in the US and where did you buy the unit from? This affects the next steps with the RMA. But yes, let’s try and get this fixed for you.

No worries at all, Dan! I am in the US, so it was a holiday weekend here. This was completely off my radar until this morning :slight_smile:

I am based in the US and I ordered this through Zzounds. Order info below. Thank you!

Order details
Ordered: February 15th 2025 (backordered)
Shipped: April 12th 2025
Serial Number: GPXL240078

Hello,

Ok, then please follow this so we can send him home.

https://forum.fryette.com/t/how-can-i-send-my-product-to-fryette-for-a-repair-rma-request/820/2

Someone will reach out to you after you have done that.

1 Like

Submitted—thanks for the help @dan and @Gil!

Ok, they will be in touch soon.

Your GPDI/IR arrived yesterday.

For those watching this thread, it turned out to be a defective FX Return jack. That means the preamp signal was stopping after the FX Send, which explains why you could get preamp signal out but no speaker out, analog cabs and IRs.

It’s scheduled to ship back out to you today.

Cheers,

Dave

1 Like

Looks like it’s shipping back to me today. Thanks for the support, guys! I like this community based support for the initial troubleshooting. Having all of this information publicly available for other Fryette customers is great.

Cheers to @dan, @Gil, and @DavidPhelge!

2 Likes